The benefits of having a on-time delivery policy
It’s no secret that timely deliveries are important to customers. In fact, a study by the Harvard Business Review found that 46% of customers would switch to a competitor after just one bad delivery experience.
There are plenty of other reasons why on-time delivery is important, both for businesses and their customers. Here are just a few:
1. On-time delivery helps build and maintain customer trust.
2. It gives businesses a competitive edge.
3. It can lead to repeat business and increased sales.
4. It can help businesses avoid costly penalties and fees.
5.It can improve employee morale and motivation.
When it comes to on-time delivery, businesses need to do everything they can to meet customer expectations. That means having a solid delivery policy in place and making sure that everyone in the company is aware of and follows it.
366pins’s way to guarantee 10 days lead time
366pins guarantee 10 days lead time for lapel pin orders. This is because we have our own manufacturing facility and vertically integrated supply chain. We don’t rely on third-party manufacturers, so we can control every aspect of production and delivery. Plus, we have a team of experts who are always available to answer any questions you may have. So if you need a product delivered quickly, 366pins is the company to trust!
Here is our method:
Plan ahead and keep an inventory of materials
One of the most important things to do with lapel pin projects is to plan ahead and keep stock of materials. This will help ensure you have everything you need on hand when you start work, and you don’t run into any unexpected delays or issues.
In the 366Pins warehouse, there is a large stock of raw materials,like iron,brass, zinc alloy, bronze etc… Our inventory checks happen weekly by staff members,and list the materials and quantities that need to be replenished will be hand over to the purchasing department for unified procurement.
Use a production schedule to stay on track
It’s important to stay on track and not get behind. Our way to do this is to create a production schedule. This schedule can help us keep track of what needs to be done and when it needs to be done by. It can also help identify potential bottlenecks in workflow so we can plan accordingly. What’s more,we will leave some buffer time in between tasks in case something takes longer than expected.
According to customer order time and request delivery time,we make specific production schedule.for example,Brian order 500pcs custom soft enamel pins at 22th Aug and request them to be ready for shipping at 5th Sep,here is schedule:
| Order time | 22th Aug,Settle an production order to the production department within 18 hours |
| Mould ready date | 24th Aug,Pass mould to stamping department No later than 25th Aug |
| Stamping finished date | 25th Aug,Pass stamped metal to Punching department No later than 26th Aug |
| Punching | 26th Aug, Pass cutting down pieces to Welding department no later than 27th Aug |
| Welding back needles | 27th Aug,Pass finished pieces to Polishing department no later than 28th Aug |
| Polishing | 28th Aug,Pass finished pieces to Plating department no later than 29th |
| Plating | 29th Aug,Pass finished pieces to Enameling department no later than 31th |
| Enameling | 31th Aug,Pass finished pieces to Enameling department no later than 3nd Sep |
| Packing | 3th Sep,No later than 4th Sep |
| Ready for shipping time | 5th Sep |
Delegate tasks and put people in charge of specific parts of the process
With clear instructions and deadlines in place, the next step is to delegate tasks and put people in charge of specific parts of the process. This ensures that everyone is clear about their responsibilities and that work is done efficiently. The general project leader is available to answer any questions or provide assistance as needed. Furthermore,This will allows us to focus on more important aspects of the project.
Communicate with clients regularly
Regular communication with customers is essential part of our work,it is also our key to win such high customer satisfaction.
Keep an eye on the ongoing lapel pin projects and we will report on production regularly. 2 days before the pin is ready, we will double check the shipping information with the customer in case they have new shipping plans. Once shipped, we will provide the tracking number and information until the shipment arrives.
Another secret we do is to send industry reports to understand new trends, technologies, which will help our clients to keep up with the industry.
Stay organized and focused
It is not difficult to settle plan and schedule while it is not easy to stay organized and focused.
Our weekly Monday morning meeting and Saturday night meeting help us to do well.
The Monday morning meeting was a time to discuss our production schedule for the coming week. We had many discussions about how much material we would need, when certain tasks needed doing and who could help out with what during this busy period- it really helped keep everyone on track!
And every Saturday evening there’s an open-door session where anyone can come into talk through any issues they might be having at work without feeling embarrassed because others are going to see them entering confidently so no one has privacy anymore…
Production planning ahead again but also making sure not forget anything important.we are making progress day by day!
Our team is passionate about making sure you have a quality product in your hands as soon as possible. So, if you are looking for a rush order or want to guarantee 10 days lead time, please let us know and we will do our best to accommodate your needs. We are always here to help so please don’t hesitate to send you lapel pin inquiry now.
